KASNEB CS Communication Skills And Records Management Notes

Description

This paper is intended to equip the candidate with the knowledge, skills and attitude that will enable him/her to communicate clearly and concisely with the Board, Chief Executive and staff in both verbal and written forms including through digital technology and maintain records and confidentiality of information.

LEARNING OUTCOMES

A candidate who passes this paper should be able to:

• Communicate effectively in an organization
• Develop strategies for effective communication and presentation in an organization
• Maintain and manage records effectively
• Develop a disaster recovery plan
• Observe ethics in record management